Wacom tablet is not sensitive to Pen pressure in ICA session

Wacom tablet is not sensitive to Pen pressure in ICA session

book

Article ID: CTX227926

calendar_today

Updated On:

Description

Issue behavior:
Wacom tablet is not sensitive to Pen pressure in ICA session. No matter how much pressure you press the pen in ICA session, the output is the same size. But the pen pressure works well in client side.
Expected behavior:
Wacom tablet is sensitive to Pen pressure in both client and ICA session.

Resolution

Redirect Wacom Co..Ltd. CTL-471 into ICA session and leave PixArt USB Optical Mouse behind
 

  1. In Desktop Studio > HDX policy > User Policies, configure a Client USB devices redirection policy.

  2. Select Client USB devices redirection rules > Edit.

  3. Set to new and for the preceding Hardware ID’s

Allow:VID=056A
Allow:VID=093A

       4. On the endpoint device, check HKLM\Software\WOW6432Node\Citrix\Ica Client\GenericUSB, and set the DeviceRules value to 

           Allow:VID=056A
           Allow:VID=093A


Problem Cause

PixArt USB Optical Mouse is Policy restricted in ICA session

Issue/Introduction

Wacom tablet is not sensitive to Pen pressure in ICA session