Shared Device Requirements

For the best user experience, including silent installation and removal of apps, Citrix recommends configuring shared devices on the following platforms:

iOS 10
iOS 9
Android M
Android 5.x
Android 4.4.x
Android 4.0.x (MDM-only mode)


Prerequisites for Enrolling Shared Devices

Before you can enroll shared devices, you must do the following:

Create a shared device enrollment user role. 
Create a shared device user. 
Create a delivery group that contains the base policies, apps, and actions that you want to be applied to the shared device enrollment user. 
Pre-requisites for MDM+MAM Mode
Create an Active Directory group named something like Shared Device Enrollers.
Add to this group Active Directory users who will enroll shared devices . If you want a new account for this purpose, create a new Active Directory user (for example, sdenroll) and add that user to the Active Directory group