WEM Agent Machines in a different forest/domain from the Broker are not registering with the WEM Broker

WEM Agent Machines in a different forest/domain from the Broker are not registering with the WEM Broker

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Article ID: CTX227754

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Updated On:

Description

WEM Agent Machines in a different forest/domain from the Broker are not registering with the WEM Broker.

Resolution

This issue was fixed in WEM 4.4:

If you attempt to add an agent host machine to a configuration set when the agent host machine is in a different domain to the infrastructure service, the machine is not added in the administration console Active Directory Objects tab. This happens regardless of the actual AD topology involved (parent/child domains, multi-forest setups, one- or two-way trust relationships, and so on). [#WEM-326, #WEM-299] http://docs.citrix.com/en-us/workspace-environment-management/current-release/fixed-issues.html

Problem Cause

Known issue in WEM 4.0-4.3