Authentication server status is showing as down. server not reachable on GUI

Authentication server status is showing as down. server not reachable on GUI

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Article ID: CTX227430

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Updated On:

Description

TACACS / LDAP / RADIUS server shown as Down on Dashboard:
Configuration==>Authentication==>Dashboard==>Status shows as "“Down:Server is not reachable”  .
However functionally there are no issues, and authentication is works fine

 

Resolution

This is due to a bug, issue ID#654375, it has been addressed in the following builds.
11.0 71.X or higher, expected release 20th Sep 2017
12.0 53.X or higher, released
11.1 55.X or higher, released
 

Problem Cause

If the passphrase contains the "at" special character (@), test connection performed on LDAP server fails, and the dashboard shows that the LDAP server is down.