​StoreFront Shows Blank Icons for Published Applications

​StoreFront Shows Blank Icons for Published Applications

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Article ID: CTX227341

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Description

StoreFront shows blank icons for the published applications. This issue occurs after introducing a new secondary store in the environment.

If we clear out the icon cache and reset IIS (storeWeb\App_Data\CtxsWebProxyIconCache), the issue gets fixed temporarily.

 

Resolution

Open the folder CtxsWebProxyIconCache under the location  D:\inetpub\wwwroot\Cirtrix\StoreWeb\App_Data. The Citrix Receiver for Web service and the creator owner should have the following permissions. 


Permission
Permission

Permission

Problem Cause

The IIS was installed on D drive and it didn't have proper permission on the following folder CtxsWebProxyIconCache under the location D:\inetpub\wwwroot\Cirtrix\StoreWeb\App_Data.