Citrix Workspace app Horizontal scrolling and Zoom in/out with two fingers on touchpad does not work

Citrix Workspace app Horizontal scrolling and Zoom in/out with two fingers on touchpad does not work

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Article ID: CTX226261

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Updated On:

Description

When using Workspace App for windows 
Horizontal scrolling with two fingers on touchpad does not work in Citrix ICA application session
 


 

Environment

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Resolution

  • Zoom in and out are supported well in both virtual apps and desktops.
  • Vertical scrolling (up and down) is supported well in both virtual apps and desktops.
  • Horizontal scrolling (left and right) is supported well in virtual desktops (both Edge and Chrome within the desktop), but is not supported in virtual applications.

Problem Cause

WM_MOUSEHWHEEL message is not handled in virtual apps.
 

Issue/Introduction

Workspace app for windows Horizontal scrolling and Zoom in/out with two fingers on touchpad not work on citrix desktop