Internet Connectivity Requirements

Citrix  Cloud provides administrative functions (via a browser) and operational requests (from other installed components) that connect to resources within a customer’s deployment. This document defines the requirements and consideration to establish customer connectivity.

Overview

The connection to the internet from your datacenters only requires port 443 to be open for outbound connections. However, in order to operate within environments containing an internet proxy server or firewall restrictions, further configuration might be needed. Details of these requirements are provided here.

Details

The following addresses need to be contactable in order to properly operate and consume the Citrix Cloud services.

Citrix Cloud Management Console

Administration of Citrix Cloud is accomplished via web pages accessed from a browser. Initial access is provided by navigating to https://citrix.cloud.com. However, once accessed, this page will require other resources on the internet either when logging in or at a later point when carrying out specific operations.

Proxy Configuration

If you’re connecting via a proxy server, the management console will operate via the same configuration applied to your browser. The console operates within the user context, so any configuration of proxy servers that require user authentication should work as expected.

Firewall Configuration

For the management console to operate, it is required that port 443 is open for outbound connectivity. General connectivity can be tested by navigating within the console.

Citrix Cloud Connector

The Citrix Cloud Connector deploys a set of services that run on Microsoft Windows servers. It connects to the Citrix Cloud in order to provide operation and management of resources within the network it was installed.

There are requirements for both installing and operating the connector. Installing a connector does not necessarily mean all functionality will operate as expected afterward as there are additional access requirements for the connector to operate.

The Citrix cloud connector needs TCP 443 opened for all outbound communications to the Citrix Managed Control plane. Additionally the Host management and Machine Creation Management capabilities of Citrix cloud also require TCP 9350-9354 opened for communications to the Citrix Managed control plane.