Citrix SCOM MP for StoreFront causes high memory utilization on Windows Server 2008 R2
Article ID: CTX225624
Updated On:
Description
Citrix SCOM MP for StoreFront causes high memory usage as well as can spawn many cscript.exe and conhost.exe processes.
Resolution
Install the below Microsoft hotfix to update nsi.sys which will resolve the issue.
https://support.microsoft.com/en-us/help/2847346/svchost.exe-running-nsi-service-leaks-memory-and-non-paged-pool-memory
Problem Cause
This problem occurs because the script.exe and conhost.exe process registers for notification exits without first unregistering from the NSI service. Therefore, the registration leak in NSI causes the memory leak in the NSI service. Additionally, the NPP leaks memory in the NSI Proxy Contexts Tag NSpc (NSI.dll).
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