When first logging into a VDA, the WEM Agent does not push out all the Desktop Icons that are assigned to the user.  The WEM agent must be manually refreshed to make the Icons appear:

Initial Login with no application Icons:



Manually refresh the WEM Agent by right clicking the Wem Agent Icon from the Taskbar, clicking "refresh" and "Yes" to confirm the Refresh:



Desktop Icons now appear after Agent is "Refreshed"

Increase the value of "Agent Extra Launch Delay (ms)" from the default value of "0" to "10000" and click Apply on the bottom right hand side of the screen:


Refresh the WEM Agent cache on all Agents





 

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Problem Cause

The user's profile is not fully logged in when the WEM Agent tries setting up the application icons on the user's desktop and it fails as a result.