Troubleshooting- unable to access a newly created VIP.

Troubleshooting- unable to access a newly created VIP.

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Article ID: CTX225197

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Updated On:

Description

You have set up load balancing for the first time and tried to access the web page. Your browser appears to hang.

Resolution

Here's how you can go for troubleshooting such issues:

Start by checking weather the VIP and services are up. If the service is down, selecting the show service <servicename> will show you why that service is down.

For examples of what you might see are:

>No appropriate MIP or SNIP:

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Resolution: 

Add a MIP or SNIP. Also make sure that IP you add is from the right subnet,using a subnet calculator if you have to.

>Server can not be reached:

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Resolution:

This will take involvement from you as well as your server teams. Start by looking a trace. If the server itself is running perfectly, a blocking firewall rule might be the problem here.

Also be sure that the monitor bound is of the right type; the port might be UP but you might need a monitor that runs specific queries to report an unavailable service accurately.