RSA Login Links Do Not Show as Hyperlinks in E-mail in Secure Mail
Article ID: CTX225042
Updated On:
Description
Secure mail app is unable to open hyperlinks from RSA site. The app is capable of opening other URL links but not this hyperlink. com.rsa.securid://ctf?ctfData=12345......
It shows up as regular text instead of a hyperlink
Resolution
Added the parameter: ^com.rsa.securid: in the MDX policy ('Allow URL') of Secure Mail within XMS. Input this at the end of last entry (don't forget to add a comma after the last entry before you put in the parameter above). The RSA hyper links should then be able to be opened in the native browser of the device (Safari, Chrome, etc)
Problem Cause
The hyperlink formats
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