Error observed: "The storage container cannot be accessed. Please check that the ELM is in the container's 'white list'. "

When deploying App Layering to Nutanix AHV: You are able to "check credentials" on the left half of the connector screen successfully, and it enumerate templates and storage containers on the right half. However, when clicking "Test" the above error is displayed.

1. ​Ensure that you do NOT include the port number in the "Web Console Address" field.

If you accidentally included the port, you will be able to "check credentials" to connect to Nutanix, advance to the right half of the connector, and enumerate the "Virtual Machine Template" and "Storage Container" fields.. However, if you list the port number in the "Web Console Address Field" you will receive the error "The storage container cannot be accessed. Please check that the ELM is in the container's 'white list.'
​​2. Check to make sure that the Citrix App Layering ELM Appliance is added to the Nutanix white list







 

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Problem Cause

On the connector screen, the customer had been including the port number (9440) in his web console address, which was creating an error when mounting the NFS share.

When trying to create a Nutanix connector, this error appears: The storage container cannot be accessed. Please check that the ELM is in the container's 'white list'.

For additional instructions on setting up a Nutanix connector please refer to : https://www.unidesk.com/support/learn/4.0.8/connectors/connector_config_create_co4/connector_config_fields_ah4

For additional best practices when using App Layering & Nutanix together please refer to: 
https://www.unidesk.com/support/kb/best-practices-deploying-unidesk-nutanix-vmware