Controlling Citrix Workspace app Refresh Time
Article ID: CTX221465
Updated On:
Description
Note:- This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team.
Citrix Workspace app would periodically refresh the resources from the server. By default, periodic refresh happens every 60 minutes after the initial refresh is done.
By default, Initial refresh happens any time within 2 to 30 minutes of starting the Citrix workspace app randomly.
In some cases, you may want to control this behavior for example
- You want start menu shortcuts to immediately refresh after CWA is started.
- You want to reduce intervals for periodic refreshes.
You can control this behavior using the following registry keys.
Resolution
Try the following registry combinations:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\Dazzle
| Registry key | Value in millisecond | Type | |
| InitialRefreshMinMs | 120000( 2 min default) | REG_SZ | Minimum time CWA will wait before starting the initial refresh |
| InitialRefreshMaxMs | 1800000( 30 min default) | REG_SZ | Maximum time CWA will wait before starting the initial refresh |
| RefreshMs | 3600000(60 min default) | REG_SZ | Periodic refresh Interval after initial refresh. Avoid setting a lower time gap between successive periodic refreshes to ensure that the load on the servers is not huge. |
| SuppressRefreshMs (Starting CWA 2112 only applicable for On-Prem stores ) | 900000(15 min default) | REG_SZ | Minimum time gap b/w 2 successive periodic refreshes. Avoid setting a lower time gap between successive periodic refreshes to ensure that the load on the servers is not huge. |
Example 1:
Let’s say you want your start menu shortcuts to be refreshed within 1 minute of CWA login
Then you need to set only the following registry keys
InitialRefreshMinMs : 10000 (10 second)
InitialRefreshMaxMs : 60000( 1 minute)
Example 2:
Let’s say you want your Start menu shortcuts to be refreshed every 30 minutes, then you need to set the following registry key
RefreshMs: 1800000(30 minutes)
Problem Cause
Citrix Receiver refresh on application change on the server.
Issue/Introduction
When an application is changed in AppCenter, Receiver refreshes and the SelfService window pops up. The customer is looking to stop the periodic refreshes and prevent the SelfService window from popping up after app changes.
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