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Article ID: CTX220263
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Updated On:
Description
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information
Users need to be able to access the keyboard in Receiver. We would like this function to come up automatically instead of being selected.
Instructions
To resolve this issue, follow the steps below --
1.) Launch Studio and navigate to Policies node
2.) Click "Create Policy" to bring up the Policy dialog box
3.) Search for "Automatic keyboard display"
4.) Click "Select" and then click "Allowed" to enable this policy
5.) Click OK to continue and complete the creation of policy
Additional Information
To learn more about Mobile experience policy settings, visit the following article --
Mobile experience policy settings