PVS targets experience BSOD: IRQL Not Less or Equal on targets created using XDSW when booting for the first time
Article ID: CTX218757
Updated On:
Description
PVS Target devices created using Xendesktop Setup Wizard are running in to a blue screen of death issue. The error message displayed on the BSOD screen shows the following message:
Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you (0% complete) If you'd like to know more, you can search online for this error IRQL NOT Less or Equal
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
- Open Regedit
- Browse to HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management\ and locate the value PagingFiles on the right side pane.
- Change the registry file type from REG_SZ to REG_MULTI_SZ
Problem Cause
If the "PagingFiles" registry type located at HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management\ is changed from REG_MULTI_SZ to REG_SZ targets will experience a BSOD: IRQL NOT Less or Equal on the first boot after being created via the XenDesktop Setup Wizard.
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