Application Folders are missing in the Studio and the Citrix Administrators could not to edit application properties.
Article ID: CTX218653
Updated On:
Description
Application Folders are missing in the Studio and the Citrix Administrators could not to edit application properties.
When trying to edit the application properties, we see the application name (for administrator) having the format as <Foldername>\<application name> therefore not allowing to go to any other option giving error "The following special characters cannot be used in the application name: \ / ; : # . * ? = < > | [ ] ( ) " ' { } `".
Resolution
Make sure the Broker Service is running on all the Delivery Controllers and the PowerShell Command Get-BrokerServiceAddedCapability returns the output successfully when run on each Delivery Controller.
Problem Cause
If the Broker Service is disabled on any Delivery Controller in the site, we will not get valid PowerShell output of Get-BrokerServiceAddedCapability and instead get the below error :
"Failed to connect to back-end server <Server name> on port 80 using binding WSHttp. The server may be off-line or may not be running the appropriate service".
"Failed to connect to back-end server <Server name> on port 80 using binding WSHttp. The server may be off-line or may not be running the appropriate service".
If the above PowerShell command fails, it means the Broker returns no capabilities, thus making the ApplicationFolderSupport missing.
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