"You must restart your computer to apply these changes" Every Time the VM is Shutdown & Restarted

"You must restart your computer to apply these changes" Every Time the VM is Shutdown & Restarted

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Article ID: CTX218559

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Updated On:

Description

Windows 7 64bit machines created from a Machine Catalog are prompting the following message "You must restart your computer to apply these changes" every time the machine is shut down, powered up and the user logs in. This does not happen in the  Golden Image.

Resolution

This is the registry key: Location: HKLM\SYSTEM\CurrentControlSet\Control\Session Manager
This is the Value: PendingFileRenameOperations Pending Actions

Recommended Actions

1. Delete both the registry value "PendingFileRenameOperations" and the file "ose00000.exe" from the c:\users\osa\AppData\Local\Temp location on the VM. Test the behavior by shutting the machine down and starting it again
2. Reinstall Office 2010 software on the master image (upgrading it from 32 bit to 64 bit)
3. Install the latest Desktop VDA (https://www.citrix.com/downloads/xenapp-and-xendesktop/product-software/xenapp-and-xendesktop-711.html (as of October 2011 the latest version is 7.11)
4. Update the vDisk
5. Run a snapshot
6. Update the catalogs If the issue still occurs please call us back or request to reopen this case within the next 30 days.


Problem Cause

VM has the following registry key: Location: HKLM\SYSTEM\CurrentControlSet\Control\Session Manager

Value: PendingFileRenameOperations: c:\users\osa\AppData\Local\Temp\ose00000.exe

Issue/Introduction

Windows 7 64bit machines created from a Machine Catalog are prompting with the following message "You must restart your computer to apply these changes" every thing the machine is shutdown, powered up and the user logs in.

Additional Information

Are there pending operations waiting for a reboot?  - https://blogs.technet.microsoft.com/brad_rutkowski/2007/06/27/are-there-pending-operations-waiting-for-a-reboot/