Error:"An SSL connection to the server couldn't be established" when using Workspace App for Linux
Article ID: CTX217590
Updated On:
Description
When trying to authenticate to a StoreFront server using the StoreFront URL you get the error:
An SSL connection to the server couldn't be established because the server's certificate was not trusted.
Resolution
1. Obtain the root certificate in PEM format.
Tip: If you cannot find a certificate in this format, use the openssl utility to convert a certificate in CRT format to a .pem file.
2. As the user who installed the package (usually root):
- Copy the file to $ICAROOT/keystore/cacerts.
- Run the following command: $ICAROOT/util/ctx_rehash
Problem Cause
Receiver needs root certificate to verify the signature of Certificate Authority on the server certificate
Additional Information
For more details, refer: https://docs.citrix.com/en-us/citrix-workspace-app-for-linux/system-requirements#connections-and-certificates
Was this article helpful?
Yes
No
Powered by
