How to view Exchange Archive Folders within Secure Mail
Article ID: CTX217496
Updated On:
Description
Needs assistance in finding the archive folder in Secure Mail for Xenmobile
Resolution
The table below lists the clients supported by Exchange Online Archiving:
| Client | EOA Support |
|---|---|
|
Outlook 2010 and later |
Supports the latest features in Exchange Online Archiving.1 |
|
Outlook 2007 |
Supported for use with Exchange Online Archiving.1,2 |
|
Outlook 2003 |
Not supported |
|
Outlook for Mac 2011 |
Not supported |
|
Outlook for Mac |
Supported for use with Exchange Online Archiving |
|
Microsoft Office Entourage 2008 Web Services Edition |
Not supported |
|
IMAP and POP |
Not supported |
|
Exchange ActiveSync (Mobile devices) |
Not supported |
Problem Cause
According to documentation online, ActiveSync (protocol used for Secure Mail Exchange access) does not have access to these folders.Additional Information
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