How to Add AutoDiscovery Record for Citrix Endpoint Management

How to Add AutoDiscovery Record for Citrix Endpoint Management

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Article ID: CTX217369

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Description

This article details on how to add the AutoDiscovery Record.


Instructions


To add the domains to the Citrix AutoDiscovery Service for Citrix Endpoint Management. As we all know, the procedure for adding the domains to Auto Discovery Servers has been changed and we have made this automated by giving access to customer’s themselves through  https://adsui.cloud.com/  portal.

Please find the steps below to add the domains successfully to the ADS portal.
 
  1. Click on Add Domain and add it.
  User-added image
 
  1. Copy the DNS token and click on “I’ll update later”. Add the DNS record as TXT in the DNS server. If you would like to see a sample on how to add the TXT record please visit : https://in.godaddy.com/help/add-a-txt-record-19232 (only if the DNS server is on godaddy). It is almost similar to other vendors as well.
 

 User-added image

  1. Once domain is publicly available and do a DNS check from the same page and you can see the following. Click on "Add ADS" and add the details.
 
 User-added image
  1. Please use the follow commands to ensure that the customer has added the OTP (TXT DNS Records) to all domains.
       Linux/Mac: dig -t txt domainname.com
       Windows: NSLookup.exe -q=TXT domainname.com
       You should be able to find the below token and verify if it is the same on the xenmobile tools site.
 
User-added image

 
      This shows that the ADS record is added successfully to our Autodiscovery database.
 
To verify if it is correctly done – go to the following URL: https://discovery.cem.cloud.us/ads/root/domain/{domain}/  (change the domain and check accordingly).
 

Environment

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Issue/Introduction

This article details on how to add the Auto-Discovery Record from the XenMobile portal.