Logitech Webcam not getting redirected on XenDesktop 7.6
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Article ID: CTX215894
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Updated On:
Description
Logitech Web cam is not redirected over USB when the mode is set to Optimized
Resolution
Set to Prohibited: TWAIN Devices > Client TWAIN device redirection
On Receiver:
Go to Citrix Receiver Preferences > Connections.
Ensure that the following options are selected:
- When a session starts, connect devices automatically
- When a new device is connected while a session is running, connect the device automatically
Note: If you have any TWAIN devices to redirect, they will not redirect as we are disabling that function by applying above policy
Problem Cause
Using optimized channel which is not supported in XenDesktop
Redirected as USB device
Additional Information
http://support.citrix.com/article/CTX123015
http://support.citrix.com/article/CTX137939
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