Logitech Webcam not getting redirected on XenDesktop 7.6

Logitech Webcam not getting redirected on XenDesktop 7.6

book

Article ID: CTX215894

calendar_today

Updated On:

Description

Logitech Web cam is not redirected over USB when the mode is set to Optimized

Resolution

Set to Prohibited:  TWAIN Devices > Client TWAIN device redirection

On Receiver:
Go to Citrix Receiver Preferences > Connections.
Ensure that the following options are selected:
  • When a session starts, connect devices automatically
  • When a new device is connected while a session is running, connect the device automatically
Note: If you have any TWAIN devices to redirect, they will not redirect as we are disabling that function by applying above policy

 

Problem Cause

Using optimized channel which is not supported in XenDesktop
Redirected as USB device

Additional Information

http://support.citrix.com/article/CTX123015
http://support.citrix.com/article/CTX137939