License Server shows Supplemental Grace Period error in Citrix Director

License Server shows Supplemental Grace Period error in Citrix Director

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Article ID: CTX215139

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Updated On:

Description

License Server shows Supplemental Grace Period error and error stating that controllers cannot connect to the license server in Citrix Director

Resolution

  1. Install the new version of license server 11.12.1.
  2. Install the new certificate on both controllers under Trusted Root Authorities Store.

Problem Cause

The certificate for the license server was expired