After NetScaler upgrade virtual servers status observed down

After NetScaler upgrade virtual servers status observed down

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Article ID: CTX214652

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Updated On:

Description

After NetScaler upgrade, several issues observed such as not able to access NetScaler gateway and LoadBalancing virtual ips showing as down.

Resolution

Re-enable tagging on both LACP channels and then the access was restored as it was prior to upgrade. 

Problem Cause

LACP channel tagging information was lost when upgrading. 
 

Issue/Introduction

Customer upgraded SDX 11500 from 10.1.124 to 11.0 release and found LACP channel tagging information was lost when upgrading.