Troubleshooting Checklist: Users Cannot Browse Internal Websites in Secure Web
Article ID: CTX214443
Updated On:
Description
Do the following:
- Collect Secure Web client logs.
- If you see the following message in the logs, add valid DNS SUFFIXES for the corresponding internal domains on NetScaler:
AG policy: Not Intercepting <FQDN> - Check if Split tunnel is On or Off on the Netscaler Gateway under session policies:
Additional Resources
Full XenMobile Deployment Handbook
Other Troubleshooting Checklist Articles:
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- Troubleshooting Checklist: Users cannot access apps in Secure Hub
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Issue/Introduction
Troubleshooting Checklist: Users Cannot Browse Internal Websites in Secure Web
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