A: To use the Endpoint Analysis Plug-in, the following software is required on the user device:
Operating System |
Supported Browsers |
|
Safari 7.1 or later Google Chrome Release 30 or later Mozilla Firefox Release 30 or later
|
Windows 11 | Google Chrome Release 30 or later Mozilla Firefox Release 24 or later Edge Chromium |
Windows 10
|
Internet Explorer 11 Google Chrome Release 30 or later Mozilla Firefox Release 24 or later Microsoft Edge is not supported |
Windows 8.1 |
Internet Explorer 11 Google Chrome Release 30 or later Mozilla Firefox Release 24 or later |
Windows 8 |
Internet Explorer 9 and 10 Google Chrome Release 30 or later Mozilla Firefox Release 24 or later |
Windows 7 |
Internet Explorer 8, 9, 10, and 11 Google Chrome Release 30 or later Mozilla Firefox Release 24 or later |
Windows Vista |
Internet Explorer 7, 8 and 9 Mozilla Firefox Release 9 and 10 |
Linux Ubuntu 12.04 LTS, 14.04 LTS and 16.04 LTS Note: 32-bit and 64-bit OS are supported. |
Mozilla Firefox Release 44 and above Google Chrome 50 and above |
Note 1: All editions of the operating system variants mentioned above are supported.
Note 2: For Windows editions, all service packs and critical updates must be installed.
Note 3: For Internet Explorer versions, cookies must be enabled. The minimum required version is 7.0.
Note 4: For Mozilla Firefox versions, Endpoint Analysis must be Plug-in enabled, the minimum required version is 3.0.
Important: In case of Pre-Authentication Endpoint Analysis, if a user does not install the Endpoint Analysis Plug-in on the user device or chooses to skip the scan, the user cannot log on with the NetScaler Gateway Plug-in. In case of Post-Authentication Endpoint Analysis, the user can access resources for which a scan is not required by using either clientless access or by using Citrix Receiver.