Logon Performance Data Not Available on Director
Article ID: CTX213259
Updated On:
Description
Logon Performance data not available on Director.
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
Make sure that the registry entry on the “VDA” (not the controller) exists under HKLM\Software\Microsoft\Windows\CurrentVersion\Run
If it exists, then Check the policy ‘Do not process the legacy run list’ under "Computer Configuration\Administrative Templates\System\Logon" on the VDA is set to ‘Not Configured’.
Do a policy refresh (Gpupdate /force) and observe the logon time in the Director by logging out and logging back into the VDA.
If it exists, then Check the policy ‘Do not process the legacy run list’ under "Computer Configuration\Administrative Templates\System\Logon" on the VDA is set to ‘Not Configured’.
Do a policy refresh (Gpupdate /force) and observe the logon time in the Director by logging out and logging back into the VDA.
Problem Cause
UPM is unable to update the tables in XenDesktop monitor database. InteractiveEndDate and ClientSessionValidateDate.
Issue/Introduction
Logon Performance data is empty on Director
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