How to suppress the Add Account window in Citrix Receiver 4.4 or earlier for Windows

How to suppress the Add Account window in Citrix Receiver 4.4 or earlier for Windows

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Article ID: CTX212272

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Description

This article describes how to suppress the Add Account window in Citrix Receiver for Windows.

Note: This article is applicable for Receiver 4.4 and earlier. For Receiver for Windows 4.4.1000,Receiver 4.5 and later, refer to CTX135438 - How to Suppress the Add Account Window in Citrix Receiver for Windows

System Requirements and Compatibility for Receiver for Windows is documented in Receiver System Requirements. Citrix Receiver for Windows 3.3 and later introduces a simplified initial setup to add stores. 

Users can set up a Citrix Receiver account by entering an email address or a server URL. Citrix Receiver determines the Access Gateway, StoreFront server, or AppController virtual appliance associated with the email address and then prompts the user to log on and proceeds with the installation.

When installation completes, an Add Account wizard is presented for email-based account discovery where the user is required to enter either their email address or a secure (HTTPS) URL to the store.

Citrix Receiver for Windows Add Account Window


Instructions

Complete one of the following methods to suppress the Add Account wizard in Citrix Receiver for Windows.

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. Go to this Microsoft article to back up the registry.

Method 1

Rename CitrixReceiver.exe to CitrixReceiverWeb.exe. This solution works through both the GUI install and CLI install. Refer to Deploy Receiver for Windows from Receiver for Web for further instructions.

Important: The file name is case-sensitive and should be ‘CitrixReceiverWeb.exe’.

Note: If the user is not logged on the EnableFTU key will also be required. This method is used for a single user CTX212272 instance.

Method 2

  1. Set the following Windows Registry value on the target machine. This can be done manually from the Windows Registry Editor or from an Active Directory Group Policy Object (GPO).
    Registry Path : HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix
    Name : EnableFTU
    Type : REG_DWORD
    Data : 0


    Note: The possible locations for the EnableFTU value are:
    HKCU\Software\Citrix\Receiver
    HKLM\Software\Policies\Citrix
    HKCU\Software\Policies\Citrix

    That is, location for the user changes to a machine-wide GPO compatible location or, per user GPO compatible location after completing FTU wizard..

  2. Verify if the EnableFTU value is set correctly.

  3. Install CitrixReceiver.exe from the command line using the /ALLOWADDSTORE=N option.

  4. Run CitrixReceiver.exe /ALLOWADDSTORE=N /Silent as a local Administrator. Citrix Receiver appears under Programs and Features of the Control Panel when successfully installed.

  5. Log on as a Domain User account. The wizard does not appear. 

Notes:
  • Allowaddstore is used to disable adding stores in the self service user interface - specifically the Add button in the Accounts dialog. If not set to N, the user can add any number of stores. 

  • EnableFTU is used purely to prevent the pop-up on first run after installation, which primarily asks for a store address. This is shown only if no stores are configured.

  • Setting Allowaddstore to N would not set EnableFTU = false.

Method 3

Change following registry values post installation and restart Receiver to suppress the Add Account window.

On 32-bit Windows Operating System
Registry Path : HHKLM\Software\Citrix\Dazzle
Name : AllowAddStore 
Type : REG_SZ
Data : N

On 64-bit Windows Operating System
Registry Path : HKLM\Software\WOW6432Node\Citrix\Dazzle
Name : AllowAddStore 
Type : REG_SZ
Data : N

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Issue/Introduction

This article describes how to suppress the Add Account window in Citrix Receiver for Windows for version 4.4 and earlier.

Additional Information

CTX135438 - How to Suppress the Add Account Window in Citrix Receiver for Windows for Receiver for Windows 4.4.1000 and later too.