Applications Preferred keywords issue : "Published Application shortcut name collision"

Applications Preferred keywords issue : "Published Application shortcut name collision"

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Article ID: CTX212192

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Updated On:

Description

  1. On client machine, set the registry key PreferTemplateDirectory (REG_SZ) in (HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\Dazzle\) with a value to another location that has "Application" shortcut.
  2. Remove Application shortcut from favorites list if it is already present.
  3. Go to the following location: C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Start Menu and place Application shortcut in that folder with the same name as the published application.
  4. Add the application back to the favorites list. The application will appear for short time then disappears.

Resolution

To workaround this issue, add "space" on the front of published app name. ("Space" is not visible in StoreFront for end users).

Problem Cause

Shortcut with the same name already exist and cannot be replaced. 

Issue/Introduction

The issue only happens when the registry key PreferTemplateDirectory is set (HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\Dazzle\) and when existing shortcut in the start menu folder has the same name as published application.
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