Unable to print or view the print preview of a webpage in Internet Explorer

Unable to print or view the print preview of a webpage in Internet Explorer

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Article ID: CTX211987

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Updated On:

Description

Unable to print or view the print preview of a webpage in Internet Explorer

Environment

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Resolution

Refer to the following resolutions per Microsoft KB article 973479 in Microsoft support site.

Problem Cause

This issue can occur for one or more of the following scenarios:

Scenario 1: Your video card or video driver is outdated or corrupt. Note Outdated or corrupted printer drivers can also cause script errors when printing from Internet Explorer 
Scenario 2: You may not have printer permissions assigned
Scenario 3: Protected Mode is enabled for the Internet security zone of the web page
Scenario 4: There is an issue with temporary folders on your user account and the Low folder under the %TEMP% location has been deleted

Additional Information

https://support.microsoft.com/en-us/kb/973479