This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information

How to control or configure Receiver Self-Service.exe launching or refresh time.
SelfServicePlugin runs in the background all the time. periodically it starts SelfService.exe to do a refresh.

---

Instructions

Option 1 - Set the refresh period to something long so this doesn't happen. There are three settings that matter. Min/max period for first refresh, and gap between subsequent refreshes. All can be set on per-user or per-machine registry

For Example:
In Registry key HKLM\Software\Citrix\Dazzle, the following REG_SZ values affect the timing of refreshes.  The first refresh will happen at some time between the two InitialRefresh values and then at RefreshMs. Do not set to zero as that will revert to default value rather than disabling any refresh.
 
InitialRefreshMinMs   (value in ms, default 2 mins)
InitialRefreshMaxMs   (value in ms, default 30 mins)
RefreshMs (value in ms, default 1 hour)

Option 2 - Kill SelfServicePlugin.exe or prevent it from starting in the first place. if this is only a problem for occasional tests, then exiting receiver (from the sys tray) will do the trick. If they want a more permanent solution then delete it from the startup entry (I think we use the startup group in the stat menu)