Unable to Print to Client Printers From Published Application on Server VDA

Unable to Print to Client Printers From Published Application on Server VDA

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Article ID: CTX211222

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Updated On:

Description

End users launched published application through the Citrix Receiver and when attempting to connect to their client USB printers, the print job gets stuck and freezes in the print queue.

Resolution

  1. Disable existing printer Policies.
  2. Create new main policy in Studio and enabled 2 printer policies.
    • one for the printer driver order: Moved XPS to the front trumping EMF
    • one for using Use universal printing only
  3. Log into a new session so that the new policies apply.

Problem Cause

Printer Policies configuration Issue.

Issue/Introduction

End users launched published application through the Citrix Receiver and when attempting to connect to their client USB printers, the print job gets stuck and hangs in the print queue.
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