NetScaler Insight Center log error code definitions

NetScaler Insight Center log error code definitions

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Article ID: CTX209384

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Description

This article provides the information regarding the various Insight center error codes and their meanings.

Issue/Introduction

To determine the cause for data not being graphed / reported in Insight, one may refer to the server log for analysis. Below is some reference to illustrate some of the error codes and their description

Additional Information

To determine the cause for data not being graphed / reported in Insight, one may refer to the server log for analysis.  Below is some reference to illustrate some of the error codes and their description

For example : 

Below is the error 142 (unsupported receiver)
 
Tuesday, 29 Mar 16 13:07:18 -0500 [Debug] Data Record: ica_session_setup, Values:->      exporter_id: 192.168.1.5, observationPointId: 50440384, exportingProcessId: 1, flowId: 2155725, connectionId: 2155725, ipVersion: 4, protocolIdentifier: 6, paddingOctets: 0, server_name: , server_name_size: 0, sourceIPAddress: 192.168.113.132, sourceIPAddress_size: 4, destinationAddress: 192.168.113.132, destinationAddress_size: 4, sourceTransportPort: 1494, destinationTransportPort: 38371, session_guid: 4e6d29f95620bedad8c4fa56fce30700, session_guid_size: 16, dev_serial_num: 1102782641, client_cookie: 00000000000000000000000000000000, client_cookie_size: 16, flags: 4718592, session_setup_time: 1459274968, client_conn_id: 0, client_launcher: 0, client_type: 83, hop_count: 1, connection_chain_id: 00e0ed20beda0100d8c4fa56be5f0300, connection_chain_id_size: 16, client_version: 6.1.4, client_version_size: 6, client_hostname: dad, client_hostname_size: 4, username: , username_size: 0, domain_name: , domain_name_size: 0, connection_priority: 0, error_code: 142, logon_ticket: 00000000000000000000000000000000, logon_ticket_size: 16

All the error descriptions definition:
 
"V3Expander initialization failed"
error_code="102" error_desc="Invalid parameter specified for V3 Expander initialization "
error_code="103" error_desc="Unable to initialize the V3 Expander correctly "
error_code="104" error_desc="Insufficient bytes to assign a coder to a channel"
error_code="105" error_desc="Invalid ICA channel number"
error_code="106" error_desc="Invalid decoder specified for a channel"
 
"Thinwire channel expansion failed"
error_code="107" error_desc="Invalid parameter count specified on Thinwire channel"
error_code="108" error_desc="Invalid decoder for Thinwire channel"
 
 
"Failed to Expanddecode the channel data"
error_code="109" error_desc="No decoder defined for channel"
error_code="110" error_desc="Failed to expand channel data"
error_code="111" error_desc="Expander error: Bytes consumed more than bytes available "
error_code="112" error_desc="Error: Uncompressed data overrun "
error_code="113" error_desc="Undefined Expander command "
 
 
"Internal out of memory error"
error_code="115" error_desc="NSB allocation error E28093 due to low memory conditions"
error_code="116" error_desc="Memory allocation error"
 
 
"Error while processing PURE ICA channel data"
error_code="124" error_desc="Received invalid command while processing PURE ICA channel data"
error_code="125" error_desc="Encountered invalid length while processing PURE ICA channel data"
error_code="126" error_desc="Encountered invalid length while processing PURE ICA channel data"
 
 
"Error during ICA handshake"
error_code="130" error_desc="Unable to identify ICA or CGP protocol, could be seen with incorrect receivers"
error_code="131" error_desc="Incorrect ICA signature or magic string"
error_code="132" error_desc="Error while parsing the ICA handshake packet"
 
 
"Error during ICA fragments"
error_code="100" error_desc="Error handling ICA fragments  - most likely due to memory conditions"
error_code="101" error_desc="Invalid handshake command received"
error_code="114" error_desc="Error while handling split CGP frames"
error_code="117" error_desc="Old server, capability blocks not supported"
error_code="118" error_desc="Packet Init request is fragmented, unable to process"
error_code="119" error_desc="ICA capability initialization error"
error_code="120" error_desc="Host does not support MSI feature: indicates for XA less than 6.5 OR XD less than 5.0"
error_code="121" error_desc="Invalid CGP command encountered"
error_code="122" error_desc="Insufficient bytes over channel. NOTE: We never set this in the code today"
error_code="123" error_desc="Got incorrect data on EUEM, CONTROL or SEAMLESS channel"
error_code="127" error_desc="Received invalid data length from client"
error_code="128" error_desc="Error in MSI GUID size"
error_code="129" error_desc="Detected loop while Expanding the data"
error_code="133" error_desc="Error while attempting to receive the entire packet"
error_code="134" error_desc="ICA frame is too large, exceeds 1460 bytes"
error_code="135" error_desc="Error while forwarding the ICA data"
error_code="136" error_desc="Unable to process CGP command as it is split beyond supported limit"
error_code="137" error_desc="Unable to reassemble ICA frame correctly"
 
 
"Receiver White-list"
error_code="142" error_desc="Skipped ICA parsing for this receiver (client) as it is not in the white-list"