RDP Proxy error 0x80004005
Article ID: CTX209110
Updated On:
Description
When connecting to windows 2008 r2 server with RDP via Netscaler gateway, the clients returns an 'an authentication error has occurred (code: 0x80004005) Remote computer: remote.xyz.com' and stops connecting.
Resolution
Upgrade to 11.0-65.31
If you are on 11.0 version you can disable SSO on the RDP proxy page. Please refer to http://support.citrix.com/article/CTX208324
Problem is with the SSO auth sent to the RDP host.
If you are on 11.0 version you can disable SSO on the RDP proxy page. Please refer to http://support.citrix.com/article/CTX208324
Problem Cause
Wireshark captures show Netscaler sending a RST.Problem is with the SSO auth sent to the RDP host.
Issue/Introduction
When connecting to windows 2008 r2 server with RDP via Netscaler gateway, the clients returns an 'an authentication error has occurred (code: 0x80004005) Remote computer: remote.xyz.com' and stops connecting.
Additional Information
Note: RDP Proxy with SSO is not tested / Supported on Win2008.On Windows based OS Win2008R2 / Win 7 / 8 /10 this has been Tested.
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