Unable to disable receiver App Shorcuts from Appearing on Desktop or Start Menu

Unable to disable receiver App Shorcuts from Appearing on Desktop or Start Menu

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Article ID: CTX207805

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Updated On:

Description

Icons will still show on end user Desktop Windows OS and Start Menu


 

Resolution

Information can be found in the following Citrix Docs: http://docs.citrix.com/en-us/receiver/windows/4-3/ica-overview-receiver-config/receiver-windows-configure-app-delivery-wrapper.html

Here is an example on how to add the syntax correctly on the Web.Conf File Located at: C:\inetpub\wwwroot\Citrix\Roaming in the <annotatedServices> section.

<annotatedServices>
            <clear />
            <annotatedServiceRecord serviceRef="1__Citrix_Store">
              <metadata>
                <plugins>
                  <clear />
                </plugins>
                <trustSettings>
                  <clear />
                </trustSettings>
                <properties>
                  <clear />
  <property name="PutShortcutsInStartMenu" value="False" />
  <property name="PutShortcutsOnDesktop" value="False" />
                </properties>
  • In additionally changing web.conf file, restart IIS on the Storefront Server where the change was made.
  • On the end user side, ensure that user logs off from environment and logs on again. This way a new session is created with the Receiver for Windows

From Citrix DOCS: In multiple server deployments, use only one server at a time to make changes to the configuration of the server group. Ensure that the Citrix StoreFront management console is not running on any of the other servers in the deployment. Once complete, propagate your configuration changes to the server group, so that the other servers in the deployment are updated.

Problem Cause

Generally, when this problem is not resolved by using these values in the Web Config File, please ensure that Store you wanted to target was actually modified correctly and ensure that syntax was added in the right html tag

These changes will only be reflected on Windows Users, not on MAC users.

Issue/Introduction

To mark PutShortcutOnDesktop and PutShortcutInStartMenu as FALSE. this will prevent Receiver for Windows to show Receiver Apps Shortcuts to show on the Windows OS desktop and or Start Menu

Additional Information

http://docs.citrix.com/en-us/receiver/windows/4-3/ica-overview-receiver-config/receiver-windows-configure-app-delivery-wrapper.html