Configure Smart Access filters for load balancing policies in XenApp 6.5.
Manage Netscaler gateway -> ensure that the call back URL is set correctly
Set policy "Trust XML request" to enabled
Gpupdate /force on all XML / ZDC servers
Launch an ICA session
On the XenApp server hosting the session open the registry
HKLM\Software\Policies\Citrix\Session id\Evidence
This should contain the AGFarm and AGTags
*Note If you do not see the values populated review the Storefront and XenApp policies settings above
Open AppCenter -> Load Balancing Polices -> Create new Load Balancing Policy -> Filters -> Access Control
Tick the boxes for "Filter based on Access Control" , Apply to connections made through Access Gateway and "Any connection that meets the any of the following filters"
Click Add
Enter the AGFarm value for Access Gateway farm
Enter one of the AGTags value for Access Gateway Filter
*Note the Filters AND with each other so if you filter on Access Control and Users the connection must match both filters
Enter the desired Worker Group Preference.
Note: We cannot use the wild card (*) in the Access Gateway Filter.