Receiver for Windows - Unable to remove old version
Article ID: CTX206138
Updated On:
Description
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information
Question: Unable to install new receiver since we were getting the pop-up that later version already exists. Neither Receiver clean-up utility nor Microsoft fixit worked.
Answer: The issue ended up being fixed removing the following Microsoft security patch: https://support.microsoft.com/en-us/kb/3072630.
Issue/Introduction
Unable to install new receiver since we were getting the pop-up that later version already exists. Neither receiver clean up utility nor MS fixit worked.
Additional Information
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