IE11 Published App, Pop Up Shows Blank Rectangle and Unable Close
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Article ID: CTX205152
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Updated On:
Description
The issue happens when the Internet Explorer options are set to "Always open pop-ups in a new window" If we set the option to "Always open pop-ups in new tab", it would work correctly.
Environment
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Resolution
To fix this, change the UAC on the server from "Never Notify me" to one level up (i.e. Notify me only when programs try to make changes to my computer (Do not dim my desktop).
Problem Cause
This is a workaround to manage pop-ups from intranet sites from Windows.
Issue/Introduction
Issue happens when the IE options are set to "Always open pop ups in a new window" If we set the option to "Always open pop ups in new tab", it would work correctly.
Additional Information
The same behavior described in MS discussion; https://answers.microsoft.com/en-us/ie/forum/ie11-windows_7/internet-explorer-11-just-display-blank-page-and/f29aca42-ed0e-4714-a25c-62c55fb8984d
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