Error: "Invalid cert/key or Pass-phrase" When Importing SSL Certificate on NetScaler

Error: "Invalid cert/key or Pass-phrase" When Importing SSL Certificate on NetScaler

book

Article ID: CTX204646

calendar_today

Updated On:

Description

The following error is displayed when importing SSL certificate on NetScaler:
Invalid cert/key or Pass-phrase

Resolution

Ensure that the certificate format that is used is in PEM format and not PFX format. To convert a PFX format certificate to PEM format, refer to CTX136444 - How to Convert PFX Certificate to PEM Format for Use with NetScaler.


Problem Cause

Incorrect certificate format.

Issue/Introduction

The following error is displayed when importing SSL certificate on NetScaler: Invalid cert/key or Pass-phrase