XA76 - Unable to Click OK on the Legal Notice Message Prompt
Article ID: CTX204070
Updated On:
Description
Users are able to see the "OK" button on the Legal Notice window, but unable to click on it, unless they completely scroll to the left.
Resolution
Changed the UI size using the following registry keys to fix the issue:
HKLM\Software\Wow6432node\Citrix\CtxHook\AppInit_DLLS\Multiple Monitor Hook\LogonUIWidth = DWORD:800
HKLM\Software\Wow6432node\Citrix\CtxHook\AppInit_DLLS\Multiple Monitor Hook\LogonUIHeight = DWORD:600
The default size of the UI is w:600 h:520.
HKLM\Software\Wow6432node\Citrix\CtxHook\AppInit_DLLS\Multiple Monitor Hook\LogonUIWidth = DWORD:800
HKLM\Software\Wow6432node\Citrix\CtxHook\AppInit_DLLS\Multiple Monitor Hook\LogonUIHeight = DWORD:600
The default size of the UI is w:600 h:520.
Problem Cause
Add reg key that specifies the resolution to fix this..
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