Desktop Director: Unexpected Error When Clicking on Filters

Desktop Director: Unexpected Error When Clicking on Filters

book

Article ID: CTX202677

calendar_today

Updated On:

Description

When accessing any of the filters from the Desktop Director Dashboard--Machines, Sessions, or Connections--the result is always the following: "Unexpected error. Check your network connection or view server event logs for further information."

This same error occurs when selecting the various filters via the drop-down menu, as well as clicking on elements from the dashboard.

Resolution

  1. Disabled Monitor Collection: Set-MonitorConfiguration -DataCollectionEnabled $False 

  2. Changed Monitoring Database in Studio to a new Database with a name that had no spaces. 

  3. Enabled MonitoringCollection: Set-MonitorConfiguration -DataCollectionEnabled $true


Problem Cause

Monitoring Database had spaces in the name.

Issue/Introduction

When accessing any of the filters from the Desktop Director Dashboard--Machines, Sessions, or Connections--the result is always the following: "Unexpected error. Check your network connection or view server event logs for further information."