Published IE11, Internal URL Shows "Page Can't Be Displayed" in ICA Session

Published IE11, Internal URL Shows "Page Can't Be Displayed" in ICA Session

book

Article ID: CTX202585

calendar_today

Updated On:

Description

User receives "page cannot be displayed" while browsing internal URL in ICA session.

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

Change AutoConfigURL from "/proxy.pac" to "http://xen.prod.proxy.local.com:4200/proxy.pac"
Under: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings 

Incorrect Value:
User-added image

Correct Value:

User-added image

NOTE:
If there is any entry under same location by "svAutoConfigURL" then we may need to change this registry entry too, data should be same as under "AutoConfigURL"
 

Problem Cause

Value under Internet Options> Connections> LAN Settings
User-added image

Corresponding Value in Registry:
User-added image

"AutoConfigURL" under "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" was saving incorrect Proxy Server address.

if there is no correct Proxy set on IE then
connection will not be established, the user will receive a "Page Cannot Be Displayed" error message in Internet Explorer.
 

Issue/Introduction

User receives "page cannot be displayed" while browsing internal URL in ICA session.

Additional Information

For pushing the value using GPP, follow:
http://blogs.msdn.com/b/askie/archive/2015/07/17/how-can-i-configure-proxy-autoconfigurl-setting-using-group-policy-preference-gpp-registry.aspx