NetScaler Gateway Stuck at cgi/setclient After Log On

NetScaler Gateway Stuck at cgi/setclient After Log On

book

Article ID: CTX202105

calendar_today

Updated On:

Description

NetScaler Gateway stuck at cgi/setclient after log on.

Resolution

  • To resolve this issue disable USIP globally and on any created services.
  • Check if the WI/SF is reachable through Netscaler on http/https as specified in session profile.
  • Make sure all the ports are opened between Netscaler and storefront/WI as specified in below article:
http://support.citrix.com/article/CTX114355
Also you can refer http://support.citrix.com/article/CTX113250 to know Required Ports for Citrix NetScaler Gateway in DMZ Setup

Issue/Introduction

NetScaler Gateway stuck at CGI/setclient after log on.