Radius Authentication Fails When Radius Server is Load Balanced on NetScaler
Article ID: CTX201221
Updated On:
Description
Radius authentication fails when Radius server is load balanced on NetScaler.
Resolution
To resolve this issue change the Radius client from NSIP to SNIP on the Radius server.
Problem Cause
Netscaler uses the NSIP as a source IP to contact an authentication server. If those servers are configured as a LB service/ Service group and a Load Balance virtual server is used, the Netscaler usese the SNIP to communicate those back-end servers.
Issue/Introduction
Radius authentication fails when Radius server is load balanced on NetScaler.
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