This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

To have the Citrix Receiver silently remove application shortcuts from their Citrix Receiver that the user longer has access to.
Or
To have the Citrix Receiver silently remove application shortcuts from their Citrix Receiver that are no longer available in XenApp/XenDesktop

NOTE: Normally the user is notified from their taskbar with a Balloon pop-up type message and they have to manually click on it to remove the application shortcut from their Citrix receiver as seen in the screenshot below.

Instructions

"This enhancement suppresses the prompt to remove applications from the application list and shortcuts if the application is no longer published or is disabled."
[From RcvrForWin4.2_14.2.100][#LC2157]

Along with the updated Citrix receiver you may need to implement the following registry keys to fully disable these notifications on the client machines:

Name: SilentlyUninstallRemovedResources
Type: REG_SZ
Data: True

Name: DontWarnOfRemovedResources
Type: REG_SZ
Data: True

The following keys are optional depends on your environment and preferences if you want the Citrix Receiver to always cleanup shortcuts on user logoff or if the Citrix Receiver is closed:

Name: ClearAppListOnExit
Type: REG_SZ
Data: True

Name: ClearAppListOnLogoff
Type: REG_SZ
Data: True

Name: RemoveAppsOnExit
Type: REG_SZ
Data: True

Name: RemoveAppsOnLogoff
Type: REG_SZ
Data: True
 

The location of where these registry keys need to be set depend on if the Citrix Receiver was installed on a 32-bit machine or 64-bit machine.

If Citrix Receiver is installed on a 32-bit machine: (locations in order of preference)

• HKLM\SOFTWARE\Policies\Citrix\Dazzle
• HKLM\SOFTWARE\Citrix\Dazzle
• HKCU\Software\Citrix\Dazzle
• HKCU\Software\Citrix\Receiver\SR\Store\" + primaryStoreID + \Properties

• HKLM\SOFTWARE\Wow6432Node\Policies\Citrix\Dazzle
• HKLM\SOFTWARE\Wow6432Node\Citrix\Dazzle
• HKCU\Software\Citrix\Dazzle
• HKCU\Software\Citrix\Receiver\SR\Store\" + primaryStoreID + \Properties

Reboot the workstation then install the newest version of the Citrix receiver this ensures a clean install of the newest version.

• Citrix Documentation - Using StoreFront account settings to customize app shortcut locations
• Citrix Documentation - Using registry keys to customize app shortcut locations