NetScaler Gateway does not bypass proxy setting in Internet Explorer even when the setting is unchecked in Internet Explorer LAN settings.

Complete the following steps to resolve this issue:

1. Open NetScaler Gateway virtual server.

2. Open Session Policy.

3. Select Edit Action.

4. Open Client Experience tab.

5. Click Advanced Settings.

6. Select Proxy tab.

7. Check Override Global.

8. Select Off for Proxy settings.

   

Problem Cause

NetScaler is not configured to bypass proxy settings.