Desktop Disconnects when USB Drive is Plugged into the Endpoint in Citrix Receiver for Linux

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Article ID: CTX200821

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Updated On:

Description

Desktop disconnects when a USB memory is plugged into the endpoint in Citrix Receiver for Linux.

Resolution

As a workaround, complete the following steps:

  1. Add the entry ClientToServerNormalPowerOf2=9 to the [WFClient] section in the <Client Installation Dir>/config/module.ini file.

    Example: 

    /opt/Citrix/ICAClient/config/module.ini
[WFClient]
----
ClientToServerNormalPowerOf2=9
----

  2. Reboot the endpoint.

Problem Cause

The issue occurs when ICA packets are not fully compressed, which depends on compression buffer condition in the endpoint.

Issue/Introduction

This article explains how to troubleshoot the issue of desktop disconnecting when a USB drive is plugged into the endpoint in Citrix Receiver for Linux.
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