There might be some websites that you want users to access that have Java content.

This article enables you to allow Java content to be displayed properly in all web browsers. (Internet Explorer, Google Chrome, FireFox)

Instructions

You need to add the website to the Java Exception Site List from the Java Control Panel. Complete the following steps on each XenApp server that hosts the web browsers for users.

1. On the XenApp server go to and open the Java Control Panel located at Windows Control Panel > Java (32-bit).
   Note: In this example, the 32-bit version of the Java control panel is accessed. If you do not have the 32-bit version this might be why your users are having issues. You may need to install Java 32-bit on your XenApp server. You can try going through these steps in the Java (64-bit) Control Panel but if they do not resolve your issue, install the 32-bit version of Java on the XenApp server and follow these steps.

   

2. When the Java Control Panel is open go to the Security tab.

   

3. Ensure that the Enable Java content in the Browser check box is selected.

4. Click the Edit Site List... button. This opens the Exception Site List.

   

5. This window shows any websites you have pre-approved to run Java components.

6. Add the website that has Java content you would like users to be able to access and ensure to include the full web URL including HTTP or HTTPS.
   For example, https://www.citrix.com.

   

7. If you mistype the website it will not allow you to add it, it must be a valid website. You can enter an HTTP website if an HTTPS version of the site is not available.

8. When added, it shows up under the Exception Site List on the Security tab.

   

9. Have the user now test the published web browser and access the website that has the Java content it will now work as intended.