Hotfix UpsServer710WX86100 - For Universal Print Server 7.1/7.5 - English

Hotfix UpsServer710WX86100 - For Universal Print Server 7.1/7.5 - English

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Article ID: CTX139464

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Updated On:

Description

Hotfix package name: UpsServer710WX86100.zip
For: Computers running Windows Server 2008 (32-bit)
Replaces: None
Date: May, 2014
Languages supported: English (US), German (DE), Spanish (ES), French (FR), Japanese (JA), Simplified Chinese (SC)
Readme version: 1.00

Readme Revision History

VersionDateChange Description
1.00May, 2014Initial release

Important Notes about This Release

  • This is the server component of the Citrix Universal Print feature. Install this component on each print server that provisions session network printers and that uses the Universal Printer Driver for the session printers (regardless of whether or not the session printers are centrally provisioned). Do not install the server component on a server that has XenApp or XenDesktop installed. If you attempt to do so, the installation might fail and render the server installation unstable.

Where to Find Documentation

This document describes the issue(s) resolved by this release and includes installation instructions. For additional product information, see Citrix eDocs, the Citrix Product Documentation Library.

New Fixes in This Release

  1. Attempts to print using the Universal XPS Printer Driver can cause the UPServer.exe process to exit unexpectedly.

    [From UpsServer710WX86100][#LA4052]

  2. When using the Universal Print Server and printing from Microsoft Office applications, the UPServer.exe process might exit unexpectedly, causing the print operation to fail.

    [From UpsServer710WX86100][#LA4106]

  3. The XpsNativePrintHelper.exe process on the Universal Print Server might become unresponsive when XPS print jobs fail.

    [From UpsServer710WX86100][#LA4398]

  4. This enhancement improves the scalability and reliability of the Universal Print Server. To enable this enhancement in its entirety, you must install both a Universal Print Server and a Universal Print Client hotfix that contains Fix #LA5186.

    [From UpsServer710WX86100][#LA5186]

  5. The Citrix XTE Server might exit unexpectedly or fail to process Universal Print Client requests. The issue occurs as a result of incorrectly set thread values.

    With this fix, the Citrix XTE Server enforces the following values:

    • Default value of 5000 for the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\XTEConfig\MaxThreads registry value.
    • Minimum value of 150 for the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\XTEConfig\MaxThreads registry value.
    • Default value of 8000 for the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\XTEConfig\ThreadLimit registry value.
    • Minimum value of 150 for the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\XTEConfig\ThreadLimit registry value.

    [From UpsServer710WX86100][#LC0007]

  6. A high number of concurrent print requests from multiple sessions can render the print server unresponsive.

    [From UpsServer710WX86100][#LC0025]

Fixes from Replaced Hotfixes

No hotfixes were replaced by this release.

Installing and Uninstalling this Release

Notes:

  • This release is packaged as a .zip file containing the UpsServer_x86.msi file. For more information about deploying msi files, see Microsoft article 884016 or visit the Microsoft Web site and search on keyword msiexec.
  • Caution: Downgrades, also known as rollbacks, from this upgrade are not supported and might leave your systems in an unstable state. This upgrade does not patch the existing installation - it fully replaces it with a new installation. As a result, uninstalling this package removes the entire component from the computer. If the need arises to revert to an earlier version of the product, you must uninstall this package and then reinstall the earlier version of the product. Reverting to an earlier version of the product might result in the loss of settings you configure while this upgrade is installed.
  • To install this package successfully, servers must not have registry modification restrictions in place.
  • This hotfix might or might not prompt you to restart the server when the installation or uninstallation is complete. You must restart the server for the installation to complete.
  • If the need arises to restore the original settings and functionality provided by this hotfix, you must uninstall the hotfix before reinstalling it according to the installation instructions below.

To install this hotfix:

  1. Copy the file to a shared folder on the network.
  2. Extract the compressed file and save the UpsServer_x86.msi file on the computer you want to update.
  3. Run the .msi file.
  4. Restart the computer.

To uninstall this hotfix:

  1. From the Start menu, select Settings > Control Panel.
  2. In Control Panel, double-click Programs and Features.
  3. Highlight the hotfix you want to remove and click Uninstall.
  4. Follow the directions on-screen.