Error Codes Returned by aaad.debug Module of NetScaler

Error Codes Returned by aaad.debug Module of NetScaler

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Article ID: CTX138663

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Description

Occasionally, when using aaad.debug module to debug authentication issues on NetScaler, an error message appears with an error code number in the 4000 range. This article contains information about these error codes.

Requirements

A console or Secure Shell (SSH) access to a NetScaler appliance. 

Sample aaad.debug Module Error

process_radius Got RADIUS event
process_radius Received BAD_ACCESS_REJECT for: <username>
process_radius Sending reject.
send_reject_with_code Rejecting with error code 4001.

aaad.debug Module Error Codes

The following table lists the various aaad.debug module error codes and the cause for the error.

aaad.debug Module Error Codes

Cause

4001

Invalid Credentials

4002

Not Permitted

4003

System Timeout

4004

System Error

4005

Socket Error

4006

Bad User

4007

Bad Password

4008

Password Mismatch

4009

No such user

4010

Restricted Hours

4011

Account Disabled

4012

Password Expired

4013

No dial-in permission

4014

Changing Password

4015

Account Locked

4016

Password complexity not met

4017 NAC Process
4018NAC Noncompliance  
4019NAC Unmanaged  
4020Authentication not Supported
4021Account Expired
4022NS Account Lockout
4023Max OTP Devices

Issue/Introduction

This article contains information about the error codes returned by aaad.debug module of NetScaler.

Additional Information

CTX114999 - Troubleshooting Authentication Issues Through NetScaler or NetScaler Gateway