This article describes how to set CloudBridge 2000\3000 appliance's SVM Management IP address by using the Lights Out Management (LOM) port.
You require a routable remote IP connectivity to the LOM port for Graphical User Interface (GUI) and access to the Service VM (SVM) GUI to run the reset to factory command.
The CloudBridge 2000\3000 platform factory reset process takes about 30 to 60 minutes. Do not power-off the appliance during the factory reset process. The appliance restarts several times during the process. If the power is lost during the reset process, then it can make the appliance non-operational and you might have to process a Return Merchandise Authorization (RMA) for the appliance.
The default IP address for initial access to the LOM port is 192.168.1.3. Change the default credentials and IP address the first time you log on. All LOM GUI operations require you to connect to the appliance by typing the LOM IP address in a web browser and then entering the administrator credentials. Alternatively, you can access LOM functionality through the command line by using the ipmitool utility.If the LOM port is connected by using a cable but is not configured with an IP address, you can configure an IP address for the LOM port by completing the following procedure:
Open a Secure Shell (SSH) console to the XenServer IP address.
Run the following commands to configure an IP address for the LOM port:
ipmitool lan set 1 ipaddr <desired LOM IP>
ipmitool lan set 1 netmask <desired LOM netmask>
ipmitool lan set 1 defgw ipaddr <desired LOM default gateway>
After the LOM port is accessible, continue with the following procedure to reset to factory settings remotely:
Access the SVM of the CloudBridge appliance and refer to CTX137613 - How to Reset CloudBridge 2000 or 3000 to Factory Default Settings to reset to factory settings.
Note: CloudBridge appliance takes around 60 minutes to fully reset to factory default settings.
Open the following URL by using a web browser that is installed with Java:
http://<desired LOM ip>
Note: Use the default credentials nsroot/nsroot.
Open the Configuration console from Remote Control > Console Redirection.
Click Launch Console.
Select Local Command Shell.
Note: Use a different web browser if Java does not display the content properly.
Enter in the XenServer username and password:
Note: The default credentials are root/nsroot.
From the Local Command Shell, run the following command to access the NetScaler root shell prompt with the default credentials root/nsroot:
ssh 169.254.0.10
Run the following command from the shell prompt to access the Management Service Initial Network Address Configuration:
networkconfig
Select option 1 to issue a new SVM IP, then press Enter.
Select option 2 to issue a new SVM netmask, then press Enter.
Select option 3 to issue a new SVM default gateway, then press Enter.
Select option 7, then press Enter to save and exit.
From root@ns, run the following command to restart the SVM:
reboot
After the SVM restart, you can use the newly configured IP address and open the SVM GUI.